1. Introduction
This website and trading interface is operated by ShukChain, referred to in this Privacy Policy as “ShukChain,” “Company,” “we,” “us,” or “our.”
This Privacy Policy explains how we collect, use, store, and disclose information from users who access or use the ShukChain platform and related services, collectively referred to as the “Services.”
By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not access or use the Services.
2. Applicability
This Privacy Policy applies to information collected through the Services, including:
- The ShukChain website
- Account registration and login
- Trading activity on prediction markets
- Deposits and withdrawals
- Blockchain-related interactions
- Customer support communications
This Privacy Policy does not apply to third-party websites, services, wallets, analytics providers, or applications that are not operated by us, even if they are linked from the platform.
3. Information We Collect
We may collect several categories of information depending on how you interact with the Services.
Account Information
- Email address
- Login credentials
- Account identifiers
- Account activity records
Blockchain and Wallet Information
- Wallet addresses associated with your account
- Blockchain transaction hashes
- Deposit transactions
- Withdrawal transactions
- Trading activity related to markets on the platform
Technical and Usage Information
- IP address
- Browser type
- Device type
- Operating system
- Access times
- Pages visited
- Interaction and usage data
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to support the operation of the platform, including to:
- Maintain login sessions
- Improve platform functionality
- Analyze user activity and platform performance
- Detect and prevent fraud or abuse
Most browsers accept cookies by default. You may disable cookies through your browser settings, but some features of the Services may not function properly if cookies are disabled.
5. How We Use Information
We may use the information we collect to:
- Create and manage user accounts
- Operate, maintain, and improve the platform
- Process deposits and withdrawals
- Facilitate trading activity within the Services
- Detect, investigate, and prevent fraud, abuse, or security incidents
- Communicate with users regarding accounts, transactions, or support requests
- Monitor performance, debug issues, and improve product features
- Comply with legal, regulatory, or contractual obligations
6. Sharing of Information
We do not sell your personal information.
We may share information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that help us operate the platform, such as hosting providers, infrastructure services, analytics providers, email providers, and blockchain infrastructure services.
Legal Requirements
We may disclose information where required by law, regulation, court order, subpoena, or governmental request, or where disclosure is reasonably necessary to protect our rights, users, or the integrity of the Services.
Business Transfers
In the event of a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, user information may be transferred as part of that transaction, subject to applicable law.
7. Public Blockchain Information
Certain information related to blockchain activity may be publicly visible because blockchain networks are transparent by design.
This may include wallet addresses, transaction hashes, token transfers, and other activity associated with blockchain-based deposits, withdrawals, or transfers.
We do not control how blockchain networks, public explorers, analytics providers, or third parties process, display, index, or store publicly available blockchain data.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate precautions to protect access to your devices and accounts.
9. Children Under 18
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. International Users
Users may access the Services from multiple jurisdictions. By using the Services, you understand that your information may be processed and stored in jurisdictions other than your own, where data protection laws may differ.
By continuing to use the Services, you consent to such transfer, storage, and processing, subject to this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Privacy Policy.
12. Contact
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: support@shukchain.com